We listen to our patients!

Doctor showing patient test resultsMany of our patients come to us with reservations. They’ve suffered, usually for a long time, with the symptoms of venous insufficiency and problematic vein issues. They’ve often tried everything to find some relief, including seeking help from other medical professionals, only to have their concerns dismissed or ignored. We don’t think that’s right.

A Journal of General Internal Medicine study found that many clinicians fail to practice active listening with their patients. The study recorded over 112 clinical visits between doctors and patients and found that some clinicians listened for only 11 seconds before interrupting the patient! Furthermore, the study showed that the clinicians interrupted patients in 67% of the recorded visits.

Our patients have often experienced this type of medical behavior, which is far too common in our industry. That’s why we’ve worked so hard to change how our team interacts with our patients. As a family-run and local business, we want our patients to feel like family when they visit. So, we work very hard to make our patients feel comfortable so we can get to work finding them some relief from their symptoms.

One of the ways we make our patients feel comfortable is by listening and answering their questions. We know that seeking treatment for vein health issues is a little scary, so our doctors take the time to walk you through the process. Don’t believe us? Here are a few of our patients’ comments about our team’s listening skills.

  • “From the consultation to post-surgical procedures and follow-up visits, everything was explained thoroughly and any questions I had, I always got an answer.” – Shandrilla B.
  • “I have been to countless doctors over my adult life, and I have NEVER met anyone like Dr. Barlow. From the minute I walked in, his staff took incredible care of me every step of the way until I met with him. Dr. Barlow made me feel welcomed and comfortable, and most of all, it was the first time I have ever met a doctor who heard me out completely and was determined to get to the bottom of my medical condition.” – Jenna Hall.
  • “Dr. Barlow is highly skilled and personable. His consults are thorough, and no question is left unanswered.” – Nancy B.
  • “Dr. Barlow and his staff are amazing. They took the time and explained everything to me before, during, and after the process.” – Shelita P.

Visit our clinic if you’re ready to find lasting relief from your vein health issues. Our doctors and team actually listen to your concerns. We’ll answer any questions you may have, and we do our best to make the whole treatment experience as comfortable as possible. So call today to schedule your consultation! (205) 710-3800